SAP SD Fresher Resume

Name : XYZ                                                                                                    E-mail ID: ABC@gmail.com
Phone No. : xxxxxxxxxxxxx                                             Current Job: Business Operation Analyst at Oracle India.

Summary

• More than 5 years of Experience in Data & Sales operations.
• Able to train & mentor technical personnel & end users.
• Highly proficient at determining requirement, preparing reports.
• Coordinating projects
• Excellent presentation & communication skills.
• Operationalizing New Ideas
• Leading High-Performance Teams in Culturally Diverse Organizations
• Working in a high pressured work environment

 

Technical Skills
Operating Systems: Windows 7, XP & 98, Windows Server-2003
SAP: SAP R/3 ECC 6.0, SAP Sales & Distribution
Core Skills SD:
• Configuration of master data in sales and distribution like customer master data, material master data and Customer material master data.
• Creating various types of sales documents such as inquiry, quotation, orders suck as cash sales, rush order, free of charge delivery.
• Sales Documents Configuration of various Sales Orders, consignment sales, stock transfer, also for credit memo, returns and free of charge materials etc.
• Delivery document type and delivery process and assignment of shipping points.
• Initial stock posting for material created and availability check in MMBE
• Billing documents for various types of sales orders, like Credit memo Debit memo etc.
• Pricing -- Configuration of pricing procedure with necessary condition types, access sequence, condition tables and condition records as per the type of order and delivery of the materials.
• Credit Management, based on the customer profile assigning credit groups and risk categories.
• Special business transactions such as material determination, free goods determination, item proposal, listing and exclusion, output determination and Bill of Material.
Applications: MS Excel, MS Office, PowerPoint, Dunn & Bradstreet, Hoovers, One Source, Siebel 8.0, Oracle Applications,SAP R/3.

 

Professional Experience

 WORK EXPERIENCE 10th May 2011 to till date
• Oracle India Pvt Ltd, Bangalore
• Roles & Responsibilities
• Handling EMEA Process
• Client : ORACLE EMEA Region
• Environment : Siebel Call Center 8.0 Oracle CRM
• Role : Business Operation Analyst
• Description:
• Comparison between Siebel Call Center & Oracle CRM data, Pulling the data with the differences by running SQL Query & Updating GCM Account & GSI Party with necessary updation.
• Responsibilities:
• Downloading reports from database running predefined SQL Queries
• Distributing to analyst
• Collating the data
• Sending the report to the same
• Uploading file in workspace
• Data Quality Maintenance -- Hiding Accounts
• Client : ORACLE EMEA Region
• Environment : Siebel Call Center 8.0 Oracle CRM
• Role : Business Operation Analyst
• Description:
• Moving Account, Opportunities, Contacts, Activities from Loser Accounts to Winning Account.
• Responsibilities:
• Downloading Reports
• Disturbing to Analyst
• Collating the data
• Sending the report for the same
• Moving in Placid Application ToolWorked for IBM (Bangalore) As Sales Model Specialist from [Nov 15th 2010 to -- Feb 14th 2011.(End Contract)
Responsibilities
 Working with the knowledge of Excel
 To provide the ability of document, review, and submit territory assignments, view the territory assignments of others, and generate reports through FRS.
 To provide information in order to finalize territory assignments and quotas through FRS.
 FRS report extracted from the FRS tool after all the necessary updates.
 Ensure maximum coverage of the account space, working in conjunction with Partners and field account executives where necessary.
Reporting to team lead & Manager on day-to-day basis
IDS Software Solutions, (Bangalore) As Data Analyst 15th Sept 2008 to 30th July 2010
Roles & Responsibilities
Handling EMEA Process:
Client : IDS EMEA Region
Environment : DUSQ Application
Role : Data Analyst
Responsibilities:
 Worked with Microsoft Excel & Outlook
 Analysis of new data received against the Database according to Priorities, Service Level Agreements and data input cut off times
 Timely and accurate input of any new or amended Vehicle Data.
 Record all data input/changes clearly and accurately in defined format.
 Analyzing all new data received against the Database
 Maintaining Timely and accurate input of any new or amended Data
 Maintain Work Flow Records to ensure outstanding work can be monitored accurately.
 Process Training to the new joiners(Being a Mentor)
 General Administration tasks as designated by the Team Leader
Oracle India Pvt. Ltd North American Sales Region (Bangalore)
Business operation analyst [June 12th 2006 to Sep 12th 2008]
Responsibilities
Primary purpose is to provide proactive and programmatic coverage of the Company install base & prospect base to identify up-sell, cross-sell & new customer opportunities.
 Ensure maximum coverage of the account space, working in conjunction with Partners and field account executives where necessary
 Experience of Working in two different Departments in the same organization
 Responsible for maintaining the Data Quality of all data used by sales.
 Generating the Oracle Customer Database, by Analyzing the Company Overview, History, Products and Competitors.
 Working on Oracle Applications tools like OCO, MPM, GCD, POI etc.
 To ensure the Business Name and Contact Information for the Sales Team by using the Secondary data.(Different kind of search Engines-like, Hoover's, Google, MSN,One Source )
 Working as thin client user of Siebel CRM by Creating & Updating Accounts,Contacts,Opportunities in Siebel
 Process Training to the new joiners(Being a Mentor)
 Maintaining GDQ Application
 Updating day to day task
 Updating in quantity allocated
 Time taken to complete the task
 Updating the requestor and the region
 Total Report Pulled from this in Quarter End
 Adhering to daily job and reporting to Team Leader.
 DUNs Lookup
 Description
 We are searching for DUNs for Account and Creating POI for getting DUNs as per request in the MPM/POI.
Responsibilities
 Sales Rep Position Transfer to another position as per requirement
 Collate the file from Analysts
 Sending file to Requester
 Moved on to PeopleSoft Expansion License Calculation Team

Key Responsibilities
 Oracle (PeopleSoft) product license contracts contain Term & Conditions that specify each customer must annually recertify their use of the products based on contracted license metrics (i.e. annual revenue, number of employees, operating budget, number of students...). If a customer's use of the product exceeds the contracted license metric value they are required to acknowledge this fact on a recertification form and pay Oracle an 'expansion license' amount also specified in the original license contract.
 Responsible for pulling contracts, reviewing contract Term & Conditions, recertifying licenses and calculating expansion license revenue as part of the support revenue process.
 Calculating the Incremental License Fee (Fee which is collected by Oracle for Software Licenses), Check Various Tools and get Document for Analyzing, Create a Per Pipe Opportunity, Making the “License Verification Form” to send it to client
 If Triggered, Making the 'Ezquote', a macro enabled sheet used to make the Pay Order and other things.
 Total Quality Checking of Whole Team with number of Check points
 Adhering to daily job and reporting to Process Manager

 

Personal Profile

 Education : B.Com from Bangalore University -- 2005 April
 Anand Nagar Bangalore

 

Certifications

SAP SD Certification