SAP SD CONSULTANT ROLES

• The responsibilities of a support consultant are: 
  1.   Primarily responsible for Handling tickets and application support to the end users
  2.   Diagnose, analyze and solve issue
  3.   Responsible for any enhancements
  4.   Training the end users and preparing end user training material

• Role of a functional consultant:
  1. A functional consultant identifies the use cases and transforms them into logical and technical views.
  2. They customize the respective business area and ensure that the system reacts in the manner according to the constraints of the requested use case.
  3. Documents the settings and prepares proper guidelines that allow other consultants to do further changes or repairs.
  4. Training users and ensures that the business flow is complete and correct.
  5. Assists the technical staff by testing the behavior of the system. Transfer external know-how to the client.

Role of a Functional Consultant in an End To End Implementation 

1. Generate knowledge about the current business process, design current business flows, study current business processes and its complication.
2. Everything configured has to be documented as per their categories in the form of predefined templates.
3. Mapping and GAP analysis done for each module.
4. Before starting configuring future business processes in SAP, the DFD/ERD are prepared, this documentation is called TO BE, which can be also said as the result of mapping and gap analysis.
5. Preparing test scripts for testing the configured scenarios.